How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81209
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

What is the error message f-13 on an electrical built in Kenmore

Customer Question

What is the error message f-13 on an electrical built in Kenmore oven?. I had the oven on 425 degrees. I pushed stop to cut the oven off. I got the beeping sound, the fan was still on and an error message F-13.
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.
So first, let me explain your error code. F13 = Bad EEPROM Identification/Checksum error.In other words, it means that your display board processor has failed. Turn the power off at the circuit breaker or unplug the oven for 60 seconds. If the error code returns when you turn the power back onto the unit, then you have a bad display control board and you will need to replace it.We are on the honor system here. Please remember to rate my service before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Expert:  Tyler Z. replied 2 years ago.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?