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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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We have a Samsung model no. RFG297HDWP.......Water was running

Customer Question

We have a Samsung model no. RFG297HDWP.......Water was running out of our ice maker and would not stop so we turned the water supply off to the refrigerator but there is a buzzing in the refrigerator like a water pump is running. What would be the best thing to do? Are burning up a pump by leaving the refrigerator on?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Medic replied 2 years ago.
Hi, the water valve is stuck open or the ice maker is sending voltage to the valve. You can remove the wires on the wire if you can access it. You could also remove the ice maker from the unit and unplug it. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you