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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14604
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My machine has Locked itself and the clothes inside are still

Customer Question

My machine has Locked itself and the clothes inside are still very wet. Was wondering what should I do.
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.
On that unit most likely the pump is bad or blocked by a piece of clothing or a coin. You need to drain the unit by sucking through the drain hose with a shop vac, once the water is out you can plug it in and the door will unlock. You could also remove the drain hose to manually let it gravity drain if you have a drain nearby. Once you have that get at the pump and take it out to see if the impeller is broken or something is stuck in it.