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GE WSM2420DWW washer is not completing the cycle. It stops…

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GE WSM2420DWW washer is not...
GE WSM2420DWW washer is not completing the cycle. It stops after the first spin and does not move to the rinse cycle. I replace the lid switch and this did not help. If you manually turn the know to rinse, then it completes the cycle.
Submitted: 3 years ago.Category: Appliance
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Answered in 1 hour by:
6/28/2015
Appliance Technician: MRANSWER, Home Appliance Technician replied 3 years ago
MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,160
Experience: 30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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Turn off the hot water valve and let me know if the machine will fill with just cold.
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Customer reply replied 3 years ago
We turned off the hot water valve and the machine filled with just cold water.
Appliance Technician: MRANSWER, Home Appliance Technician replied 3 years ago
The timer is bad here then. Replace it.
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Customer reply replied 3 years ago
I've ordered the new timer. After it arrives and I install it then I will give you a great rating if it works. If not then I'll send another message.
Appliance Technician: MRANSWER, Home Appliance Technician replied 3 years ago
ok
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Customer reply replied 3 years ago
I put on the new timer and it didn't fix the problem. I stops after the spin cycle and doesn't progress to the rinse cycle. I tried it on Regular, Permanent Press and Delicate and it problem was there each time.
- John
Appliance Technician: MRANSWER, Home Appliance Technician replied 3 years ago
I will opt out- this makes no sense to me.
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