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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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Tried the 3 second hold numerous time to turn off the child

Customer Question

Tried the 3 second hold numerous time to turn off the child lock. Just keeps beeping and flashing the lock icon.
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Medic replied 2 years ago.
Hi, it sounds like you're pressing the correct button but the panel is not unlocking. You either have a glitch in the software or a shorted control panel. Try unplugging the unit for 3-5 minutes. That might possibly reset it. I doubt it will but it's worth a shot. If that does not work, you would need to replace part number(###) ###-####to fix the issue. The panel is shorted. It runs around $170. If you're handy, you could make the repair yourself. You can get it from sears parts or any local appliance parts house. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you