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My Viking refridgerator is not dispensing ice. It makes ice.

Customer Question
The motor runs when push...
my Viking refridgerator is not dispensing ice. It makes ice. The motor runs when push in the dispenser with a glass, but no ice comes out.
Submitted: 3 years ago.Category: Appliance
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Answered in 1 day by:
6/29/2015
Appliance Technician: Rob, Home Appliance Technician replied 3 years ago
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,991
Experience: 20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Hello, I'm so sorry for the extended wait time. Do you still need help with this?
If so, I will try to locate some information on this for you.
Do you have the model number?
Thanks Rob
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