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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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Ihad my Samsung side by side refrigerator freezer on bottom

Customer Question

Ihad my Samsung side by side refrigerator freezer on bottom repaired about 3mos ago, Now it is starting to collect water under the veggie bins and inside then it starts to freeze. Could you Please Tell Me What Is GOING on? Thank You!
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Im so sorry that no one else has responded to you.
Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
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This sounds like the drain tube is blocked
Turn off the power, pull the unit out.
At the back, on top of the compressor is a tray, does it have water in it?
Be careful as the compressor can get very hot !!
Expert:  Rob replied 2 years ago.
The compressor looks like a black hat, down low at the back of the fridge