How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

We have a Whirlpool refrigerator/freezer. Purchased in 2010.

Customer Question

We have a Whirlpool refrigerator/freezer. Purchased in 2010. Freezer is one the bottom. Frig has double doors. The freezer is fine. Ice maker fine. However, the refrigerator is not cooling like it should. It is semi cool not cold. I had it set on 4 which is recommended. Turned it up to 7 which is max. It is a little cooler but not cold.
Submitted: 2 years ago.
Category: Appliance
Expert:  MRANSWER replied 2 years ago.
Take the cover off the air damper cover at the top of the fridge compartment at the back and let me know if the damper door behind it is open or closed. The cover snaps right off.