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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Customer Question

GE PROFILE ARCTICA REFER MODEL PSW26SG: Why does ***** *****ght next to 3.0 under EXPRESSTHAW stay lit when door is open. Have tried clearing this option by scrolling menu but returns when door is opened. Fridge is approx 8 yrs old and this issue has just started within the past month or so. All else seems to be operating normal. Thank you in advance. Dave
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Hello, I'm so sorry for the extended wait time. Do you still need help with this?

If so, I will try to locate some information on this for you.

Thanks Rob

Customer: replied 2 years ago.

Yes, I would like an answer.

Expert:  Rob replied 2 years ago.
This sounds like a bad sensor.
The good news is everything else seems to still work

I have put a call out for the schematics of this machine so I can check this for you

While Im waiting Ill opt out.

This means that if someone else has this information, they will respond to you directly.

In the meantime, please DO NOT rate or respond to this question, as this will lock your question