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My refrigerator is not making ice. it is a LG top double door

Customer Question
my refrigerator is not making...
my refrigerator is not making ice. it is a LG top double door and freezer is bottom to drawers. what should my refri. be set on. my fre. does not keep my food frozen makes a humming sound
Submitted: 2 years ago.Category: Appliance
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Answered in 2 hours by:
6/25/2015
Appliance Technician: Appliance Medic, Home Appliance Technician replied 2 years ago
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10,831
Experience: Factory Trained CFC Technician
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Hi, sounds like you have a cooling issue and not just an ice maker issue. The setting should be roughly 0 in the freezer and 37-8 in the refrigerator. If the temp in the freezer is not close to 0, you could have a freon/compressor issue or a defrost problem. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you
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Customer reply replied 2 years ago
my refrigerator is making a humming noise- should I unpluge it. my food is almost deforsted
Appliance Technician: Appliance Medic, Home Appliance Technician replied 2 years ago
Yes, it's not cooling. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you
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Appliance Medic
Appliance Medic
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