How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79441
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Ice maker is making too much ice. Ice bin is on the door.

Customer Question

Ice maker is making too much ice. Ice bin is on the door. Checked for the
sensor light, and it doesn't seem to be doing anything. It is not on at all.
Also the bottom hydrator drawer in the refrigerator section is freezing food.
I turned the control down on the meat drawer. Could have gotten changed
as I cleaned the drawer yesterday.
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.
The only thing that can cause the icemaker to make too much ice is the emitter boards. This is the board behind the sensor light so below is a link to the part you'd need to order and replace to fix the issue. CLICK HERE for emitter boards Below is a video that shows you how to replace the emitter boards. CLICK HERE for video We are on the honor system here. Please remember to rate my service before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Expert:  Tyler Z. replied 2 years ago.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?