How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

Dishwasher mdbh949aws2 Cycle light will come on, heated dry

Customer Question

Dishwasher mdbh949aws2
Cycle light will come on, heated dry light will come on, will not start
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Medic replied 2 years ago.
Hi, this is a very common issue on these dishwashers. When this happens it means the touch pad senses a stuck or shorted key. Unfortunately, the only way to fix this issue is to replace the touch pad assembly. The repair is actually very straight forward. If you're handy, you can make the repair. The unit will need to be unplugged and the screws around the door and control panel will need to come out. Once the screws are removed the outer panel and control panel will come down and off. All the wires are plug and play. It's actually a very straight forward repair. You can get the part from any local appliance parts house or sears parts. See link below. #1 depending on color. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you