How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80365
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have a Whirlpool Gold double wall oven. Over the

Customer Question

Hello. I have a Whirlpool Gold double wall oven. Over the last week or so the clock goes black and, although the buttons beep when I press them, the oven will not heat. If I turn on one of the ovens the start button just beeps 3 times... all the while the "screen" is black, no degrees, etc. Then randomly the clock will appear and the oven will work. Any thoughts?
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.
The only thing that can cause the clock to go blank but allow the touchpad to still have power; so that it beeps when you press it would be the display board itself that is failing. You would need to order and replace the entire display board to fix the issue I'm sorry to say.
Expert:  Tyler Z. replied 2 years ago.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?