Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Kitchenaid refrigerator model number ksf26c4xyy03 making creaking

Customer Question
noises from damper assembly, I've...
kitchenaid refrigerator model number ksf26c4xyy03 making creaking noises from damper assembly, I've replaced the damper assembly 2 times in 12 months. Is there a service bulletin or kits for this?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 2 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
It seems that there is moisture that is condensing then freezing around the fresh food damper assembly which in turn causes the damper motor to labor as it is called to open and close to regulate fresh food temps.
Answered in 16 minutes by:
6/17/2015
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
Experience: 30 years repairing appliances
Verified
Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.
I just checked the tech site and I am sorry but there is nothing on the problem you are having.
Try using some spray on dry lithium grease. It sprays on wet and dries leaving a thin film of dry lithium grease. You can get some at any auto parts house.
the dry lithium will help shed the moisture before it can freeze.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
Spray it where? There seems to be an air leak somewhere that is causing the condensation on the damper door and motor. Gaskets are good, evaporator fan motor is fine, temps normal.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
Give me a few minuets. I want to check something on the tech site. Be right back.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
OK, thanks. There's got to be a heater kit or something to keep the damper assembly from icing up.
Customer reply replied 2 years ago
By the way, you can't get to the damper/motor assembly because it is incased in Styrofoam from the factory. Part number #W10251495
Customer reply replied 2 years ago
How we doing Smitty?
Customer reply replied 2 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
GOT IT!!
took some digging but found the part I recalled reading about some time ago. This is all it said but it says a lot.
RC1 – Ice in the Air Baffle
1. Dry out air baffle.
2. Install Air Scoop Heater #483166.
The part should have install instructions.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
Cool, Is this heater kit specifically for my model#?
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
Not sure to be honest. It is a generic tech tip sheet. Not model specific.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
So we are not sure if this will work on my model. I looked up the part number and it shows a heater/ foil assembly with wire connectors but no install instructions. I am afraid to buy it not knowing if it will work with my model # ***** without install instructions.
Customer reply replied 2 years ago
Do you have a link to the tech sheet so I can check it out for compatibility with my model number?
Customer reply replied 2 years ago
When you say "install air scoop heater" how exactly does that mean and where do you wire into?
Customer reply replied 2 years ago
I can't find anything about installing this part anywhere online. i.e. youtube, google, etc.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
As this is an add on part it will come with installation instructions.
Ask Your Own Appliance Question
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
I have the sheet now. Be a minuet to upload it.
Ask Your Own Appliance Question
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
Here you go.
https://www.mediafire.com/?4ayu4p29ontkkuc
Ask Your Own Appliance Question
Customer reply replied 2 years ago
Are you sure it will work on my model? What air baffle are you referring to? If you have a part number for the baffle I can check to see if it is on my unit through the parts break down.
Customer reply replied 2 years ago
Smitty, that link you sent me was full of virus's. What's up?
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
WHAT!!! Looks like me and Mediafire are going to have a little talk!!
You are the second person to tell me that and I know damn good and well it isn't coming from my computer!
I will upload it to another server.
Also checking to be sure it will work with your unit.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
I can't believe you sent me a link full of virus's and spam. Not cool.
Customer reply replied 2 years ago
I found the PDF, it looks like it is not for my unit which has the ice maker on the door. This instruction sheet shows it's for a unit with ice maker mounted in the freezer on the left, old school style. Does service matters have anything on this problem?
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
Hey, I didn't send any viruses! It is freaking Mediafire! I just scanned that file with MBAM, and McAfee. All good on my end.
The ice maker should not have any affect on the damper placement. They are all at the upper right of the freezer compartment.
Service Matters is where I got this information. I have an account there. Have had for a long time.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
I understand, luckily i was able to delete it all from my PC. Take a look at the parts break schematic for the freezer section for my model and you will see how the air baffle is configured. It's actually mounted in the cieling of the freezer in the center. Let me know what you think. Can we talk over the phone so we can look at the same diagram together?
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
I sent you the additional services request. Once you accept it I can send the call information.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
Nevermind, I didn't realize I have to pay more money especially since the answer to my issue is vague at best.
Customer reply replied 2 years ago
I appreciate your time, but it doesn't sound you have a confirmed solution for my particular problem.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
Sorry they won't let me do it without the additional charge.
I know that the answer is lacking, but this is all there is on the issue. Believe me it took some digging just to get this!
Looking at the parts breakdown for your unit part #15 is what the heater sits in. the wires extend to the lower part of the unit and are connected to the wiring as shown in the tech sheet.
I wish I could be more definitive but there just is not any additional information available.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
According to the air scoop heater PDF, the heater is wired in series with the evaporator fan motor, but wire connections are different which means I would have to cut wires and splice them together with wire nuts plus I think the evap. fan motor is DC and the heater is AC. I guess I will just have to keep replacing it every 6 months. Luckly Repair Clinic garantees them for a year.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
I hadn't looked that far into it. Sounds like something Whirlpuddle would do though.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
It could also fit in Pt #5, the back freezer air duct. This is all a guessing game though. It stinks that service matters has nothing on the topic for my model.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 2 years ago
I think it may restrict the air flow if put in #5. You are right though. It is only a guess.
I suppose that your model just hasn't had enough complaints about this problem. that is how they prioritize their fixes. Enough wheels squeak and they get oiled. If there isn't enough wheels they just ignore them. Whirlpuddle has a high tolerance for irritation.
Ask Your Own Appliance Question
Customer reply replied 2 years ago
I guess. I will just keep replacing the diffuser assembly til they come up with a permanent answer. Parts are warranteed for a year so they will just keep eating the parts til they figure it out.
Ask The Home Smithy Your Own Question
The Home Smithy
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
9,623 Satisfied Customers
Experience: 30 years repairing appliances

The Home Smithy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

9,623 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a Maytag Pull-out freezer & the ice maker doesn't
We have a Maytag Pull-out freezer & the ice maker doesn't produce any ice ! Is there some switch that we need to flip for it to start working? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
DRYER MAKING LOUD NOISE AND NOT WORKING, FREEZER ICE MAKER
DRYER MAKING LOUD NOISE AND NOT WORKING, FREEZER ICE MAKER IS NOT WORKING ... … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Model # for an ice maker to be installed in modelRF170wdlx5.
model # for an ice maker to be installed in modelRF170wdlx5 … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Ice maker stopped making ice. water in ice trays but freezer
Ice maker stopped making ice. water in ice trays but freezer and frig. not cold enough. lights, motor in ice bucket all work? … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
The ice maker has stopped making ice. when you open freezer
the ice maker has stopped making ice. when you open freezer door a red light is flashing on upper right wall … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
OUR ICE MAKER WILL NOT STOP. IF YOU OPEN THE FREEZER DOOR IT
OUR ICE MAKER WILL NOT STOP. IF YOU OPEN THE FREEZER DOOR IT SHUTS OFF BUT CLOSE THE DOOR AND IT STARTS UP AGAIN. tHE MOTOR WILL GO OFF AND ON AT INTERVALS. … read more
Joel Swenson
Joel Swenson
High School or GED
3,268 satisfied customers
I have a kitchen Aid ice maker in the freezer, there is no
Hello, I have a kitchen Aid ice maker in the freezer, there is no ice being made. I followed your article, and the white blades are in theslight up position, above the white plastic trim piece… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker is working and water dispenses, but there is a
The ice maker is working and water dispenses, but there is a water leak inside the freezer. … read more
Joel Swenson
Joel Swenson
High School or GED
3,268 satisfied customers
My ice maker and water depenser are not working,ice maker
my ice maker and water depenser are not working,ice maker keeps open shut open shut, driving me craa … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
The ice maker on top works but the ice maker in the freezer
the ice maker on top works but the ice maker in the freezer does not ,why? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Ice maker not working-changed out ice maker -have valve in
ice maker not working-changed out ice maker -have valve in hand #N-86-QC (2188709) continunity seems good water flow good. Can valve still be bad ? Thanks … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a Amana side by side fridge freezer ice maker not
Hi I have a Amana side by side fridge freezer ice maker not working & freezer not keeping ice cream frozen … read more
travis webb
travis webb
tech.
2,159 satisfied customers
My freezer is not getting cold nor ice maker not working.
My freezer is not getting cold nor ice maker not working … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
The fan in the freezer doesn't blow and the ice maker
The fan in the freezer doesn't blow and the ice maker doesn't work but the freezer works good … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I ordered a bottom freezer refrigerator with the ice maker
I ordered a bottom freezer refrigerator with the ice maker but now I don't want to use feature. Will it make noise if I do not connect water line (hose)? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,206 satisfied customers
The ice maker on our Whirlpool refrigerator/freezer no
The ice maker on our Whirlpool refrigerator/freezer no longer works. It hasn't worked in a long time. Some repair guy wanted to charge me a lot to fix it, so I probably did without it. Now my wife wan… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker in the freezer compartment of my kitchenmaid
the ice maker in the freezer compartment of my kitchenmaid kbfc42fss refrigerator runs water into the freezer. It makes and dumps ice cubes into the ice bin, but it also seems to run water into the bi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a Thermador Freezer column and ice maker will not
Hi I have a Thermador Freezer column and ice maker will not dispense Ice and when I open the door to the freezer the panel displays E33. I have cleared the ice maker of all obstructions. Is there a wa… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x