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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Compressor working,all fans working, but is not cooling. can

Customer Question

compressor working,all fans working, but is not cooling. can not figure it out.
Submitted: 2 years ago.
Category: Appliance
Expert:  ServiceTechRus replied 2 years ago.
Russ here. Welcome. I am here to help. Please do not rate until you are satisfied with answer. Always available for follow up questions. Feel large line on outside unit to see if the line is cold. If line is cold and this is a heat pump. Check to see if you have a sequencer stuck keeping the heat on with cool. Just turn cool off fan on and see it blows warm air. russ
Customer: replied 2 years ago.
My question was about a Whirlpool side by side refrigerator/freezer, not an A/C unit,
Expert:  Appliance Tech Dave replied 2 years ago.
Hello, this is Dave. Is there any cooling on the back wall of the compressor and is there any heat on the black coils under the refrigerator while it is running?