How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81992
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I replaced a HDX FMG-1 water filter with a GE MWF water filter

Customer Question

I replaced a HDX FMG-1 water filter with a GE MWF water filter on my GE refrigerator and the filter is leaking about a 1/4 cup of water a week. I checked the filter to ensure it was properly and completely installed. It was and continues to leak. When the filter is removed, there is no leak visible but I have not left the filter out for an extended period of time. I have noted that on the HDX filter there was an o-ring seal and on the MWF there is no o-ring seal or a groove for one.
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.
The O-rings are built inside the center hole of the filter and filter receptacle on the refrigerator itself. If the unit stops leaking when you remove the filter, return the filter and get a new filter because it came faulty.