How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22919
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a norcold 121x and the ice maker is not working. There

Customer Question

I have a norcold 121x and the ice maker is not working. There is ice in the tray but it is not dumping into ice box. Sounds like it is constantly running.
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If the tray is full but will not dump, then either the cubes have frozen the ejector fingers or the ice maker gearing is faulty. If the cubes in the ice maker do not appear to be overly large, then I suspect the ice maker will need to be replaced.