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How do I remove the inside rear panel of the freezer

Customer Question
compartment, of a Kenmore Elite...
How do I remove the inside rear panel of the freezer compartment, of a Kenmore Elite # ***** French door Refrigerator? In order to access the Evaporator Coil, the freezer will not cool less than 40 degrees F. All circuit boards, and compressor have
been replaced, prior to my getting the unit. Owner was told the Evaporator Coil must have a leak. Their home owner policy replaced the refrigerator. I vacuumed the system down, it held vacuum for 2 hrs. I refiled system with recommended amount of 134. Are
there any other temperature controlling devices that need to be checked?
Submitted: 3 years ago.Category: Appliance
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Answered in 1 day by:
6/17/2015
Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,066
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Hi,, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The rear panel has pressure tabs at the top. Warming the freezer will help to pull the panel out. Once the top tabs are released, the bottom will pull free once the panel is lifted up a bit. If the freezer will not get colder than 40* F, it is surely a sealed system issue.
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Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 years ago
Please send me your number, I would prefer to talk with you. It takes me forever to type.
Ben
Appliance Technician: Kelly, Appliance Technician replied 3 years ago
I am not available for phone support. I will place your question back to the list, perhaps another is available.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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