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The thermometer on my Dacor fridge, PF36BNDFBK, has been showing…

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The thermometer on my Dacor...
The thermometer on my Dacor fridge, PF36BNDFBK, has been showing a much higher temperature than it's supposed to (like 59 for fridge and 23 F for freezer). However, the food seems to be cold in the fridge and frozen in the fridge. What could be causing this?
Submitted: 2 years ago.Category: Appliance
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Answered in 22 hours by:
6/17/2015
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,277
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If the control board actually saw those temperatures, it would keep the unit running all the time to get to the proper temperatures. I would start by resetting the electronics. Unplug or turn the breaker off for at least an hour. Does the display change when power is restored?
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Customer reply replied 2 years ago
I just turned it off (it's 7:30 am here). I will leave it off for one hour. But the page says I have only 10 minutes left to get advice from you. What do I do? I'm pretty desperate as I wrote first on Monday night and just got answer. Thanks for your help.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
That information is for chat conversations. This is an unlimited Q & A thread now, there is no time limit. Sorry for the confusion.
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Customer reply replied 2 years ago
Thanks. I'll write back after the hour to let you know what happens.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Sounds good, thank you!
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Customer reply replied 2 years ago
Left it off for an hour. It started off at 38 but is back up to 62 where it has been since Monday evening. I have pressed the "max cold" button to try to get it down more quickly. We have been thru all this before except that I hadn't left it off for an hour. If it's going to work, should I see it coming down in the next hour or 2?
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Is the actual temperature 62* inside? Or is that just what the display reads?
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Customer reply replied 2 years ago
That's what the display reads, and I assume it's pretty accurate b/c the food inside is only moderately cool. Freezer reads 27 F.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?
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Customer reply replied 2 years ago
No change in temperature after more than an hour. Is set on max cool.
Customer reply replied 2 years ago
Yes, I can hear a fan running in the freezer section. And, yes, there is frost on the back wall inside the freezer.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Okay, the issue is a defrost problem. Doors open and unit unplugged for 36 hours will allow a thaw and cooling will be restored. Do you have a meter to test various defrost components with?
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Customer reply replied 2 years ago
OK. Unplugged and doors open. My husband is not home. He may have the meter.
When it defrosts, will it flood on my floor??
Will check in again in 36 hours--Saturday morning.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
There is a pan under the cabinet that is designed to catch the defrost water. You can put a towel under the freezer panel where the frost is to catch some, too.
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Customer reply replied 2 years ago
It has now been 23 1/2 hours since the fridge has been unplugged and open. This morning when I got up at 6 AM, there was water all over the kitchen floor. I just returned home, and there has been no further leakage of water. Everything is warm to the touch. It is 109 degrees in Tucson right now. Do you think I may be safe to go ahead and turn it back on to see what happens?
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Yes, it has thawed by now.
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Customer reply replied 2 years ago
Thx. Back on at 2:30. Will let you know what happens.
Customer reply replied 2 years ago
After 30 hours back on, the fridge is at 38 degrees tonight! However, the freezer has only been 22 all day--so won't make ice (only makes ice when it's between 0 and 2F. It's not nearly full now. What does this mean?
Customer reply replied 2 years ago
Freezer won't go below 20F even on quick ice. Any ideas???
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
If the freezer is not getting any colder and the coil is not frozen totally over (which it isn't after thawing), you have a sealed system issue. It likely has a refrigerant leak and will require professional repair. You can expect $300-400 + parts for this repair, more if it is a weak compressor.
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