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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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Re: refrigerator, side by side doors with freezer at the bottom. When

Customer Question

Re: refrigerator, side by side doors with freezer at the bottom.
When I open the freezer drawer I see ice build up at the top edge
and center of the drawer.
The drawer has always been closed completly and firmly b/c I
always check when I walk by the refrig.
What is the problem.
Ser K20300944
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Medic replied 2 years ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, the problem is going to be the door seal or track the drawer slides on. Air is getting inside and creating condensation and freezing. It's common. Look at the track make sure it's lined up and nothing is binding. Next use a blow dryer and slowly heat the seal up enough to relax it so it molds to the frame better. I would run the blow dryer around the the area that you know has a problem and also around the rest of the seal.
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Thank you