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I'm having an issue with my samsung refrigerator/freezer.

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hi I'm having an issue...
hi I'm having an issue with my samsung refrigerator/freezer. there is a hum coming from the freezer and nothing is cold in the freezer compartment
Submitted: 3 years ago.Category: Appliance
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Answered in 18 minutes by:
6/14/2015
Appliance Technician: Appliance Guru, Owner and Technician replied 3 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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Thanks for your question.
The fan is likely seized or something is stuck in the fan stopping it or the fan blade fell off. You need to remove the rear panel in the freezer and check it out. It happens a lot on that unit.
All I ask is please rate my service thanks!
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