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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22578
Experience:  Highly accurate diagnostician with over 30 years experience!
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Model VM2301H leaking water and softener under the washer on

Customer Question

Model VM2301H leaking water and softener under the washer on the left side right below the drain pump filter cleaning unit. I just cleaned the filter and that did not take care of the problem.
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If it is leaking softener, the issue is likely to be with the dispenser. Can you remove the top cover from the machine to get a look inside, paying close attention to the dispenser area, please. There are screws along the back of the top cover that will allow the panel to be removed.