How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22267
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a dometic fridge and it is not cooling properly It is

Customer Question

I have a dometic fridge and it is not cooling properly It is not working right on propane or electric the flue is getting hot but the outside vent is not. The freezer is cold on the bottom but not freezing and the fridge walls are not cold the fridge metal cooling part is only slightly cool could it be a fuse blown or can it be reset I have the acsess panel on the outside of unit off it worked fine last week end
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If the vent cap is not getting hot but the flue is, you have something in the flue that is blocking the flow of air. You will likely need to remove that cap and see what it is. Once you have removed that blockage, I suspect the issue will go away. Let me know what you find in there.