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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14794
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My whirlpool stackable front load washer won't open after the

Customer Question

My whirlpool stackable front load washer won't open after the cycle is complete so I can't remove the clothes.
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.
Thanks for your question.
The unit is likely full of water due to a blocked pump or bad pump. This will not allow the unit to unlock. You need to either get the water out by sucking through the drain hose with a shop vac if it is not too blocked or manually open the unit by removing the top and reaching down by the latch to pull the tab on the bottom of it to open it.