How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22265
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Norcold Model DE-351D in our boat. It seems to freeze

Customer Question

I have a Norcold Model DE-351D in our boat. It seems to freeze (10) while we're on shore power, but will run warm (50's) when running on battery power.
Worked fine a couple years ago. Last season it would freeze occasionally on shore power. Any suggestions? And are parts available for this model? Boat is from '97 and I believe it's the original fridge.
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The service manual for your model is available below. Are you able to perform the checks listed as 1-6?