Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I'm reading a Q&A from a couple years ago when the oven would…

Customer Question
I'm reading a Q&A from...
I'm reading a Q&A from a couple years ago when the oven wouldn't heat up. In my case my oven was working fine ... I moved it by hand four doors down the street to a new house now the only thing that works are the burners. No lights on the panel or anything. An electrician has checked the 220 power and has verified it is entering the range. I just replaced the main circuit bord that sits in the middle of the four burners under the black enamel panel. What do you think?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 20 minutes by:
6/7/2015
Appliance Technician: Appliance Medic, Home Appliance Technician replied 2 years ago
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10,831
Experience: Factory Trained CFC Technician
Verified
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, that's very odd. Right away I would have thought power issue for sure. If the burners work, that means you're getting 110v for sure. I personally would still check the terminal block on the oven where the cord connects. It just doesn't make sense.
This ovens elements are powered by the control board. The only thing stopping power from getting to the elements is the thermostat on the back. It's in the link below. The thermostat should have continuity. You can take the two wires off and tape them together if you do not have a meter to test for continuity.
If the thermostat is good, then you have a power issue. The board is new and the thermostat is the last possible option. I personally suspect a power issue because the thermostat is in place for an overheat condition. So unless you self cleaned the oven before you moved it, I doubt the thermo is bad.
http://www.searspartsdirect.com/kitchenaid-range-parts/4451442/0022/664/model-KDRP407HSS4/0593/0122007.html
We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge.
Thank you
Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,782
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified
Hello, since this is a dual fuel and the top works we know you are getting the L2 side of the 240 volt line were it needs to be but since the control is not lit up we are not getting the L1 side. From the control block where the cord attaches to the oven there are a red, a black and the center white wires. Have your electrician check from the black to the white and there should be 120vac. Also confirm 120vac from the red to white and 240vac from the black to the red. Your problem is the supply voltage. Let me know what you find.
Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Hello, have you gotten the electric supply corrected?
Ask Your Own Appliance Question
Was this answer helpful?
Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,782
2,782 Satisfied Customers
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore

Appliance Tech Dave is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a genprofile wpre6100g2wt washing machine. The tub
I have a genprofile wpre6100g2wt washing machine. The tub will not agitate or spin. I tried resetting the motor it did not work. I removed the front panel and checked to see if the plastic air tube wa… read more
Rusty S
Rusty S
Technician
188 satisfied customers
My dishwasher will not restart after I interrupted the
My dishwasher will not restart after I interrupted the cycle … read more
Rusty S
Rusty S
Technician
188 satisfied customers
I have plastic in my oven. How do I remove it. Thank you. It
I have burnt plastic in my oven. How do I remove it. Thank you … read more
Rusty S
Rusty S
Technician
188 satisfied customers
I have a Maytag dryer that is making an electrical humming
Hi, I have a Maytag dryer that is making an electrical humming sound and the dryer itself won't power on. When I unplug the big black power cord, the humming goes away. I took the top cover off of the… read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
When wash cycle is pushed control locked light flashes 3
when wash cycle is pushed control locked light flashes 3 times then stays on for approx. 10 seconds then nothing. kitchenaid model kude70fxwh6 … read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
I have a Fridge Model # FFTR1821QW. Freezer door gasket is
I have a Fridge Model # FFTR1821QW . Freezer door gasket is peeling off the door. Stuff are thawing in the freezer. I need instruction on how to replace it, what part number and where to buy if from.… read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
18 satisfied customers
My Bosch dishwasher is stuck on the cycle (2+ hours) cannot
My Bosch dishwasher is stuck on the long cycle (2+ hours) cannot get it to reset for. The 30 minute short cycle … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a Whirlpool Range, Model # RF265LXTQ3. The" Top On"
I have a Whirlpool Range, Model # RF265LXTQ3. The "Cook Top On" light stays on now all the time. I've tried turning it on/off at the circuit breaker several times, but the light continues to remain on… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Refrigerator: My ice maker is not making ice. Amana
refrigerator: My ice maker is not making ice JA: What's the make and model of the fridge? And can you guesstimate how old is it? Customer: Amana AFI2538AES JA: Do you plan on doing the work yourself? … read more
Rusty S
Rusty S
Technician
188 satisfied customers
The fan will not turn off and there is an odor. A week had
a week had to turn off the breaker to get it to stop … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
My maytag refridgerator interior light strobes when door
My maytag refridgerator interior light strobes when door opens … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
F:51 error code comes up on my maytag bravos washer. 8
F:51 error code comes up on my maytag bravos washer … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
I have a fairly new refrigerator mini refrigerator and
I have a fairly new refrigerator mini refrigerator and apparently it was working according to my nephew and my sister they give it to me and all I did was swap the doors on it the way the door opens u… read more
Rusty S
Rusty S
Technician
188 satisfied customers
A Bosch dishwasher. Its about 5 years old The model number
Yes, Th plastic facia cracked and I ordered a new one which I have. The screws holding the front panel are a strange type I haven't seen before. What kind of screw driver do I need to work on it? … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I own a GE Gas Range, Model # PGB911SEJ3SS. I dropped a
I dropped a small butter knife into the flame well, at the bottom of the stove. The stove is 1 year old. Gas and Dual Fuel Range … read more
Ray
Ray
Appliance Repair Technician
High School or GED
315 satisfied customers
We are trying to find a part name for a water line on our
We are trying to find a part name for a water line on our Kenmore refrigerator, It is not the main water line. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
My GE Profile refrigerator never came back on after a power
My GE Profile refrigerator never came back on after a power outage last night. We've checked the breaker box, checked the plug to make sure it was getting electricity, etc. it won't even turn on. I re… read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
My washer gives me a E03 - F05 code and the door lock is
My washer gives me a E03 - F05 code and the door lock is flashing … read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x