Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We have the Thermador bottom freezer refrigerator Model T36IT70NNP/14…

Customer Question
We have the Thermador bottom...
We have the Thermador bottom freezer refrigerator Model T36IT70NNP/14 and the bottom freezer is not on. Any ideas?
Submitted: 3 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 day by:
6/8/2015
Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,984
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! That model has dual compressors, so each compartment has its own cooling system. If the fan is running in the freezer but no cooling, the issue is most likely to be a compressor relay problem. If no fan in the freezer, the issue is most likely to be a control problem. Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,984
25,984 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,984 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Refrigerator temperature at 53. Model GFS29HGDHWW purchased
refrigerator temperature at 53 JA: What's the make and model of the fridge? And can you guesstimate how old is it? Customer: model GFS29HGDHWW purchased 09/10/14 JA: Do you plan on doing the work your… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,163 satisfied customers
I have a thermador freedom refrigerator it only cooling to
I have a thermador freedom refrigerator it only cooling to 50 degrees could this be a thermostat issue or something else? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
I have a Thermador side by side refrigerator freezer, 8
I have a Thermador side by side refrigerator freezer, 8 years old. A chirping noise, irregular, from every 10 seconds to 30 minutes, over the left side, above the freezer. It sounds like something is … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
Thermador fridge Model t36it70nnp/98 FD8611 Water is pooling
Thermador fridge Model t36it70nnp/98 FD8611 Water is pooling on the bottom of the fridge section and eventually running out the front. Is this typically an issue with the door gaskets leaking air or a… read more
Kelly
Kelly
Appliance Technician
High School or GED
25,984 satisfied customers
Refrigerator-Thermador T36FT70NNP /04 FD8609 need a service
Refrigerator-Thermador T36FT70NNP /04 FD8609 need a service Manual re-worded previous question… read more
Kelly
Kelly
Appliance Technician
High School or GED
25,984 satisfied customers
my thermador t36it70nnp/04 french door refrigerator with bottom
my thermador t36it70nnp/04 french door refrigerator with bottom freezer started making a loud noise from the compressor compartment at the bottom of the fridge i opened the freezer door and the vent f… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
We have a Thermador refrigerator/freezer model KBULT3661A01.
We have a Thermador refrigerator/freezer model KBULT3661A01. The freezer is warming, so is the refrigeeator. We set thermostat for the freezer to 0F and it jumps to 43F. We set the refrigerator to 33F… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
MY THERMADOR REFRIGERATOR KEEPS GETTING WARM , ONLY THE TOP
MY THERMADOR REFRIGERATOR KEEPS GETTING WARM , ONLY THE TOP NOT THE FREEZER DOWN BELOW. WE TURNED OFF AND ON THE SWITH ON TOP ON THE OUTSIDE AND IT BECAME COLD AGAINJ FOR A FEW DAYS?/ANY IDEAS?LYNN… read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
Our electricity is out for the next 4-6 hours due to a transformer
Our electricity is out for the next 4-6 hours due to a transformer blowing. Our thermador bottom freezer refrigerator keeps beeping and we can't get it to stop. HELP… read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
3,671 satisfied customers
built-in Bottom freezer refrigerator model #T36IT70NNP/17.T
I have a built-in Bottom freezer Thermador refrigerator model #T36IT70NNP/17. Bought in 2008. It was repaired today. A new compressor was put in Its plugged in for 6 hours and is not cooling. The free… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
I have Thermador Fridge T36IT70NNP. Freezer is set at 0F but
I have Thermador Fridge T36IT70NNP. Freezer is set at 0F but it is not going below 29F. Water dirpping from the ceiling of the freezer… read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
My freezer is defrosting. What are the proper freezer and
My freezer is defrosting. What are the proper freezer and refrigerator settings for a Thermador side-by-side MODEL KBUD4850A02? Please answer...we have meat that is defrosting...… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My freezer is not staying cold. It went from 0 to 14 in a day
My freezer is not staying cold. It went from 0 to 14 in a day so we unplugged it . A motor in the back got very hot. All dust was cleaned out months ago. Any Ideas ??? jim A. {model has freezer in bot… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a Thermadore model T361T7ONNP/04 with the refrigerator
I have a Thermadore model T361T7ONNP/04 with the refrigerator on top and freezer on bottom. The refrigerator compartment doesn't seem to cool unles the "super cool" function is used. Even with that, t… read more
rick ready
rick ready
High School or GED
231 satisfied customers
I have a T361T0NNP/14 3 door refrigerator. There is a problem
I have a T361T0NNP/14 3 door refrigerator. There is a problem with condensation forming in the top of the fridge interior and dripping on the control panel - this is happening because the double doors… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
I have a Thermadore kbuit4255e refrigerator.It has been keeping
I have a Thermadore kbuit4255e refrigerator.It has been keeping it's temp. in the freezer,but not the fridge.The other night it was left open a crack and warmed up to 14 degrees celsius.Since then it … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Thermador - Botton Freezer - 3 Door Refrigerator.
I have a Thermador - Botton Freezer - 3 Door Refrigerator. The filter sensor went on and stopped making ice. I pulled the filter out so we had it to get the number off of it. It drained out on the flo… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a Thermador refridgerator, KBURT3651A02. when attempting
I have a Thermador refridgerator, KBURT3651A02. when attempting to adjust the fridge and freezer temps cooler, they just keep jumping back to 55 and 47 respectively. what should i do?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x