Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Kenmore washer/ dryer combo stackable model number…

Customer Question
I have a Kenmore washer/...
I have a Kenmore washer/ dryer combo stackable model number 417.92702200. The motor will come on and try to spin the tub but then clicks off. Water is not draining and will not come on at all to wash a load. It ran water in to fill then didn't wash. I can see the motor move the tub a little to start to spin then clicks and turns off. Wait a few mins then it will try again and do the same thing. Any ideas?
Submitted: 3 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 day by:
6/8/2015
Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,975
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! I suspect there is something keeping the tub from turning, the motor is turning off on the overload. Can you move the large pulley in both directions by hand. If not, you will need to remove the inner tub to access the area between the tubs to get whatever may be in there out. Let me know what you find.
Ask Your Own Appliance Question
Customer reply replied 3 years ago
The tub will move freely by hand and tries to move by the motor. Will start to spin but the motor sounds like it is under a strain then turns off. I was thinking maybe the sump is bad and isn't removing any water causing a strain on the motor. Can't get the sump to come on in any position to drain the tub.
Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Will the tub spin when empty?
Ask Your Own Appliance Question
Customer reply replied 3 years ago
Not sure. Full of water right now. Will try to suck the water out with a wet dry vac and see what happens.
Appliance Technician: Kelly, Appliance Technician replied 3 years ago
The pump is electric, so the motor should still turn, even full of water. There is probably something stuck in the pump and you may have a weak motor. Let me know what you find with an empty tub.
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,975
25,975 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,975 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Kenmore Washer/Dryer Combo Model 417.92702200 and
Hey I have a Kenmore Washer/Dryer Combo Model 417.92702200 and the spin cycle does not come on, nor will the tub drain. I noticed the tub lid does not lock in the spin cycle. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
fex831cso the machine does not perform the wash cycle, it
fex831cso the machine does not perform the wash cycle, it takes and drain the water and if you move manually the program disk does the rinse and the final spin but for the rest once it fill up the wat… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a Kenmore 27" stackable washer dryer. During the spin
We have a Kenmore 27" stackable washer dryer. During the spin cycle the load became unbalanced. The washer stopped and blew a circuit breaker. Power was returned. The dryer works but not the washer. I… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Type your question here.washer fills and agitates but will
Type your question here. washer fills and agitates but will not drain or spin, at this point motor hums… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
ge apartment / condo stacked washer and dryer. washer functions
ge apartment / condo stacked washer and dryer. washer functions normally for water fill, washing agitation, wash water drain, rinse water fill, and rinse water drain. the washer will not spin the load… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My Kenmore washer is making a rubbing/grinding/rattling sound
My Kenmore washer is making a rubbing/grinding/rattling sound during spin cycle. If I hold the agitator still while the drum spins, the sound is reduced, but it doesn't go away. If I remove the agitat… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Kenmore stacked washer dryer Model No. 417.92702200
I have a Kenmore stacked washer dryer Model No. 417.92702200 that will not sping. It fills and agitates but when it gets to the empty and spin cycle the motor spins, the belt tightens but the tub does… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Kenmore washer/dryer combo - the washer fills with water
My Kenmore washer/dryer combo - the washer fills with water and the spinner does not work It clicks and hums for a little bit and nothing moves and it shuts down for a couple of minutes then starts up… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a Frididaire front load clothes washer. It worked fine
I have a Frididaire front load clothes washer. It worked fine until today. I think I loaded it with too many clothes. I have to rotate the switch to the off position and then take out the clothes. The… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I am trying to repair a Maytag top loading washetr. It was
I am trying to repair a Maytag top loading washetr. It was recently installed in a basement where it must drain 6 feet up, and didn't fully drain the first time I ran a load there. I replaced the belt… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kenmore stackable washer/ gas dryer model #417-97862792,
I have a Kenmore stackable washer/ gas dryer model #417-97862792, I loaded it it,filled the the tub I think it ran half way the the wash and then just quit working. I tried to get it to go thru variou… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
I have a Whirlpool stackable washer/dryer 24 model # LTE5243DQ2
I have a Whirlpool stackable washer/dryer 24" model # XXXXX The tub tips slightly forward. It spins and washes fine but I have been inside the cabinet twice retightening the suspension springs. Upon l… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My Kenmore washer, modelNNN-NN-NNNN00, after rinsing and spinning
My Kenmore washer, modelNNN-NN-NNNN00, after rinsing and spinning the first time filled with water and stopped. It won't drain. I have bypassed the lid switch, checked the coupling, made sure the pump… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have a Sears Kenmore model 417.43142300 front loading washer.
I have a Sears Kenmore model 417.43142300 front loading washer. In the middle of a cycle it stopped working. It went through the wash cycle , filled with water to rinse and stopped (would not spin). M… read more
Luke
Luke
High School or GED
52 satisfied customers
I have a Kenmore washer model number 417.44052400 will not
I have a Kenmore washer model number 417.44052400 will not spin clothes are still wet after washer stops… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
1,824 satisfied customers
My 1999 Maytage stackable washer/dryer unit is unhappy. The
My 1999 Maytage stackable washer/dryer unit is unhappy. The washer does not want to spin and eliminate the wash water. The washer will try to kind of spin then sits there thinking.....pretty soon (abo… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have Kenmore stackable washer dryer. Due to the cold weather
I have Kenmore stackable washer dryer. Due to the cold weather in NY, the pipes froze on the washer unit. I let the pipes thaw and this morning I was able to run hot wash and fill the washer tub with … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
no power to motor to turn dryer drum it is a stackable system
no power to motor to turn dryer drum it is a stackable system washer works and dryer timer goes off… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x