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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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We replaced both hoses on our kenmore washer model #(###) ###-####

Customer Question

we replaced both hoses on our kenmore washer model #(###) ###-#### ***** i beeps andt gives an error code that is not listed on my troubleshooting guide
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Medic replied 2 years ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, what error code are you getting?
Customer: replied 2 years ago.
it is a EE -the first E does not have the top part of thr E
Expert:  Appliance Medic replied 2 years ago.
First make sure you have pressure out of the hoses. Flood safe hoses do not work on these machines. If you have regular hoses installed, below explains how to fix this error code.
The error code indicates a faulty temp sensor.
How To Replace Temperature Sensor (Thermistor):
The temperature sensor also known as the thermistor is located on the back of the washer. Unplug the washer before you attempt to make any repair to the appliance. The sensor is mounted to the bottom back of the drum. It’s held in place with two small screws. Once the screws are removed the sensor will slide out and you can remove the plug and play connector. The wire come off the sensor and connect to a small plug and play molex connector. Once you’re at this point you have pretty much replaced and fix the tE error code. Simply reverse the process and put the screws and panel back in place. Plug the machine in and run a quick cycle test. If the tE error code does not come back, the problem is solved. If the tE error is displayed after replacing the temperature sensor, the wire harness is damaged or the control board is the culprit.
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Thank you