How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22008
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Jenn-Air slide-in cooktop and oven. Everything works

Customer Question

I have a Jenn-Air slide-in cooktop and oven. Everything works except the board for the oven does not light up. The oven comes on and the buttons "beep." Is there an easy way to get the board to light up? It is very inconvenient to only "guess" as what temperature I have in my oven. the Model Number is: SVE4750013
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! There is a capacitor on the display board that has failed. The board will need to be replaced unless you are able to perform some electronic components replacement on the board. Is this something you are able to do?
Expert:  Kelly replied 2 years ago.
The board for your model is shown as number 3 in the diagram at the URL below.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
If you feel you want to repair the board, replace the capacitor marked C3, a large electrolytic capacitor that looks like the ones in the picture at the URL below.
Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!
Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!