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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have an ice maker model number CLR 2160B. all of a sudden

Customer Question

i have an ice maker model number CLR 2160B. all of a sudden the ice is melted, there is water in the bottom, and no new ice is falling.
Submitted: 2 years ago.
Category: Appliance
Expert:  Francis replied 2 years ago.
I may have to ask you to remove it from the cabinet if it is inside, then once you plug it back, observe if the compressor at the back is running?, vibrating?, or hot to touch?...please be careful, it could be too hot to handle.
The compressor is the round black steel ball at the back of the unit.
There is also a fan near the condenser coil. Please verify if this fan is running as well.