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AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1717
Experience:  worked on appliances for around 15 years
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My new washer has "door locked" button on and even though I

Customer Question

my new washer has "door locked" button on and even though I turned off the breaker outside & attempted to try unplugging the washer, the light doesn't go off, nor does the washer door open. I pushed the lockout button several times, more than 3 seconds but the light still doesn't go out (it's blinking) and the washer door doesn't open.
Washer is under warranty, purchased Dec 2014.
Submitted: 2 years ago.
Category: Appliance
Expert:  AppTech8579 replied 2 years ago.
Being under warranty I would recommend getting a technician out to repair it. Your problem is most likely going to be a faulty control board that will need to be replaced.