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My Frigidaire Microwave just quit working. It acts like the…

Customer Question
My Frigidaire Microwave just quit...
My Frigidaire Microwave just quit working. It acts like the power is off, but we checked and there is power to it. Any suggestions?
Submitted: 2 years ago.Category: Appliance
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Answered in 2 minutes by:
5/30/2015
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,639
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 34 Years,
and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
and OR7 OEM is not a model number,
If you open the microwave door the model /serial tag it on the face frame of the cooking cavity.
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Customer reply replied 2 years ago
GLMV169DSA
Customer reply replied 2 years ago
Ser 7G43001201
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
do you have a volt -ohm meter to do any electrical testing.
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Customer reply replied 2 years ago
Yes. I do
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
ok you will need to remove the vent grill across the top and open the console .
I would have to suspect that the inline fuse has gone bad.
You can test the fuse for resistance and or checking both sides of the fuse for voltage.
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Customer reply replied 2 years ago
Have the console open. Where exactly is the fuse?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
it is on the main power wire the wire diagram shows it on a black wire.
if it is good you will have voltage on both sides of it .
and if you test for resistance the unit will need to be unplugged and one lead removed from the fuse.
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Customer reply replied 2 years ago
Could you please describe the fuse? My husband is an electrician and he can't find a fuse. He found a switch that looks like a reset switch but nothing happens when he moves it.
Customer reply replied 2 years ago
When you said to remove the console, were you referring to the control panel (the part with the buttons on it) or does something else come off?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
it is a in line fuse so the wire will have a bulge in it and the wire that the fuse is on on side is Red/ black and the other side is Orange /Black
Yes thaT IT THE CONSOLE THEN YOU WILL BE ABLE TO SEE IN THE MECHANICAL COMPARTMENT
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Customer reply replied 2 years ago
Sorry, we simply cannot find a fuse.
Customer reply replied 2 years ago
I believe we will have to call a repairman. I'm sure there is a fuse, but we just can't locate it.
Customer reply replied 2 years ago
Will you please reply so I can sign out?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
just find the black wire that is coming from the cord to power the unit and you can not miss the inline fuse.
The fuse on the main L1 leg is right where the Red /black turns into the Red /Orange.
And I do not work on line 24 hours a day .
And I do not have to be online for you to sign out .
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John
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