How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

The ice maker of my Kitchen aid refrigerator makes ice, but

Customer Question

The ice maker of my Kitchen aid refrigerator makes ice, but the ice dispenser does not dispense. Metal bsr does not turn. Bin is stuck in refrigerator.
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
Do not charge my master card unless I tell you that your answer works. So far, this site is a hustler site and I will report you!
Expert:  Whrlp Master Tech replied 2 years ago.
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 34 Years,
and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
Pouring water thru the dispenser will cause the mechanism to freeze unless you thoroughly dry the dispenser housing out.
When you call for ice can you hear the dispenser motor in the door running and or humming?
And is the ice container still in place on the door at this time?
Customer: replied 2 years ago.
Not any more. It was in the beginning.
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 years ago.
Please respond! I have to get dressed for a funeral.
Customer: replied 2 years ago.
It is now 12:50 PM
Expert:  Whrlp Master Tech replied 2 years ago.
I do not participate in the live call service.
Do you have a volt -ohm meter to be able to do any testing?
When you call for ice can you hear the dispenser motor in the door running and or humming?
And sorry for the delay ,I have several customers at the same time ,Saturday!!
Customer: replied 2 years ago.
Can no longer hear humming
Customer: replied 2 years ago.
the bin will not come out
Customer: replied 2 years ago.
Please do not charge my account! I will call a technician in a repair service.
Expert:  Whrlp Master Tech replied 2 years ago.
no problem good luck!

Related Appliance Questions