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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My kitchen aid info42fsx built in panel refrigerater is forming

Customer Question

My kitchen aid info42fsx built in panel refrigerater is forming ice in the freezer and leaking water. I think the drip line is frozen. How do I get to it?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Medic replied 2 years ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, where are you seeing water/ice exactly? Are you talking about the defrost drain line? What is the complete model number?
Customer: replied 2 years ago.
If frost and ice has forming in the freezer for the past month. Yesterday I noticed a puddle of water In the front left side. Model numer Kbfo42fsx built in panel
Expert:  Appliance Medic replied 2 years ago.
Thank you.
Is the frost forming all over the food packages or on the wall or on the ceiling or on the floor??
Do you see ice on the floor inside the freezer?
What are you calling the drip line?
Thank you
Customer: replied 2 years ago.
Frost and ice is on the front of the draws, along the left side rails around the edges of the top of the freezer freezing under the draws. I guess forgot about a drain line. I was watching utube videos about freezers freezing and that is normally the problem but never saw my model
Customer: replied 2 years ago.
Have any ideas. Are you familiar with this model of refrigerator?
Customer: replied 2 years ago.
Are we done.