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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Kitchenaid trash compactor (KUCC151DBL2). It was getting

Customer Question

I have a Kitchenaid trash compactor (KUCC151DBL2). It was getting stuck and making a high shrilling noise. As I replaced the gear, I noticed that the chain was loose, about a half inch play. I tightened it to the recommended 3/8ths. It no longer makes the shrilling noise. After I turned it on and it actually came up a little and not down. Now it is stuck and the on button doesn't engage the motor. Any suggestions?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.
Thanks for your question.
Is the unit all the way to the top?