Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Maytag two door bottom freezer with ice maker, the…

Customer Question
I have a Maytag two...
I have a Maytag two door bottom freezer with ice maker, the ice maker does not make cubes anymore it makes a block of ice the model number is ***** and serial number is ***** This is nearing the end of the day Tuesday May 26/2015 and I got
messages back that this person was helping, and then that was passed to another person and then went to a third person and I never did get an answer to; help me and I had to register my credit card with you for some help and I do not know how much I paid for
nothing. I see the third person who is Michelle-Mod is still working on my question and that was around 10am Tuesday morning May 26. Thanks for a quick response.
Submitted: 3 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 hour by:
5/27/2015
Appliance Technician: AppTech8579, Home Appliance Technician replied 3 years ago
AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,770
Experience: worked on appliances for around 15 years
Verified
This sounds like a faulty water valve leaking and causing the ice to form into big chunks instead of cubes like it is supposed to.
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask AppTech8579 Your Own Question
AppTech8579
AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,770
1,770 Satisfied Customers
Experience: worked on appliances for around 15 years

AppTech8579 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,695 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,211 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
No power to ice maker. new ice maker, new secondary valve,
no power to ice maker. new ice maker, new secondary valve , and new smart valve, and good water pressure and checked door switch for continuity. Model#wrx735dbm.New ice maker arm in up position and wo… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
In trying to revive the ice maker on a Whirlpool SxS
In trying to revive the ice maker on a Whirlpool SxS (GSS26c4xxy02), i have run out of solutions. I have replaced the water valves, control board, electronic control, and replace the complete ice make… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,090 satisfied customers
Ice maker not working. Kitchenaid KSF26C7XYY04. If I can.
ice maker not working JA: What's the make and model? And can you guesstimate how old it is? Customer: kitchenaid KSF26C7XYY04 JA: Do you plan on doing the work yourself? Customer: yes, if I can JA: An… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have Samsung fridge but ice maker is not working. It was
I have Samsung fridge but ice maker is not working. It was repaired once, and lasted for a while. Ice maker leaked again and did not dispense ice. How much is replacement ice maker and how much to ins… read more
canuck the pro
canuck the pro
257 satisfied customers
I tested the connector to my ice maker. Between the and
I tested the connector to my ice maker. Between the white and black wires, I see 11V. Between the black and green wires, I see 11V. The refrigerator and freezer are working fine. I would have thought … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,211 satisfied customers
Whirlpool Gold fridge. Ice maker not filling with water but
Whirlpool Gold fridge. Ice maker not filling with water but able to dispense water thru door so water is connected but no ice. Any ideas? Thanks so much … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,090 satisfied customers
I have a Kenmore Elite bottom freezer refrigerator and the
I have a Kenmore Elite bottom freezer refrigerator and the ice maker is not working. Model #(###) ###-####Serial #309MRPGU7120. What can I do? … read more
lm0494
lm0494
7 satisfied customers
I have a Model MTF1893SRW with an ice maker. The ice maker
I have a Model MTF1893SRW with an ice maker. The ice maker stopped making. So, I changed the cold adjustment from 1 to 4 but the maker will not restart. Suggestions please. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,695 satisfied customers
Refrigerator: Kenmore elite ice maker isn't working.
refrigerator: Kenmore elite ice maker isn't working. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Dual ice maker in gallery but the bottom is no working and
Dual ice maker in gallery but the bottom is no working and the metal rod is down. Why … read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
110 satisfied customers
The ice maker will make ice but will not dump it into the
The ice maker will make ice but will not dump it into the tray unless you press the button on the ice maker. … read more
Billy Olenick
Billy Olenick
Major appliance repair tech
200 satisfied customers
Ice maker in Kenmore refrigerator 596.75523400 was not
ice maker in Kenmore refrigerator 596.75523400 was not working, replaced with new. New one does not work, realized it was not getting power. Then realized that there is no voltage to the pin in the co… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,211 satisfied customers
Fghb2866pf2 Frigidaire ice maker Water flow to ice maker
fghb2866pf2 Frigidaire ice maker Water flow to ice maker keeps freezing up. I thawed out and it froze within minutes … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
Ge refrigerator/freezer w/ ice maker. Ice maker harvests
ge refrigerator/freezer w/ ice maker. Ice maker harvests ice, but the ice bucket is frozen cubes or just a slab of ice. What is wrong? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Water is gushing out of ice maker. Ice maker has not worked
water is gushing out of ice maker. Ice maker has not worked for months. it was making a noise for last few days days like a pump running but no water filling the tray. Now it won't shut off. It stoppe… read more
Joel Swenson
Joel Swenson
High School or GED
3,829 satisfied customers
I have Kenmore elite 795 refrige bottom freezer ice maker
Hi. I have Kenmore elite 795 refrige bottom freezer ice maker and it doesn't produce any ice. it's been working for one year with no issues. water is on, all connected. the plastic shutoff arm is stuc… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My new kitchen aid bottom freezer ice maker bin is stuck and
my new kitchen aid bottom freezer ice maker bin is stuck and I can't get it out. there is no ice in it now and we have turned the ice maker off, but it is still stuck … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I ordered a bottom freezer refrigerator with the ice maker
I ordered a bottom freezer refrigerator with the ice maker but now I don't want to use feature. Will it make noise if I do not connect water line (hose)? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,467 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x