Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Just bought kitchenaid range model kdrs505 burners will not…

Customer Question
just bought kitchenaid range model...
just bought kitchenaid range model kdrs505 burners will not lite
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 13 hours by:
5/27/2015
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,677
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 34 Years,
and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
A full model number will look like this KDRS505XSS01
And you do have the main gas supply turned on ?
And the unit is plugged in and powered correct?
And the not lighting is that the cook top burners or the oven or both cooktop and oven?
Ask Your Own Appliance Question
Customer reply replied 2 years ago
Kitchenaid Model KDRS505XSS04 The stove top burners will not lite. The ovens are electric and work fine. I seem to not be getting gas to stove top burners. Gas valve is open on the supply side is their a valve somewhere on stove. This stove has never been used.
Customer reply replied 2 years ago
Have tried turning burners on to bleed air out. Never even get a hint of gas smell
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Yes this model has an electrically opened safety valve it will only open when the range is power up ,if the unit is plugged in at the time you are tying to use the cooktop and you are not getting any gas out of the burners ,and the unit is brand new I would recommend calling for a warranty service call on the unit or if you work on it you will void the warranty
The lock out valve is over $200.00
So Let me know what you want to do from here?
Ask Your Own Appliance Question
Customer reply replied 2 years ago
Problem is I have no warranty bought it from a guy who purchased it from best buy to put in his cabin. It sat in his garage for 4 months because he decided to go with another stove
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
ok so then you will need to open the cooktop up and test the cooktop lock out valve for continuity and for loose connections to it .and I would test for voltage to it with the unit plugged in and powered up .
Here is the parts break down the valve is # *****://c.searspartsdirect.com/lis_png/PLDM/W1011161-00003.png2
Ask Your Own Appliance Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
W e have a new Bosch 800 seriesand have a loose part, #
W e have a new Bosch 800 seriesand have a loose part, # PP-TD20. Dont know where it goes … read more
Dales-Electronic
Dales-Electronic
1,044 satisfied customers
I have a whirlpool built in oven that locked and does not
I have a whirlpool built in oven that locked and does not have power after self-cleaning. I have replaced two thermal fuses and it still will not power on… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,942 satisfied customers
My Atwood gas electricity refrigerator He601 or He801 will
My Atwood gas electricity refrigerator He601 or He801 will not work on electricity it will work on gas as long as it is plugged in and when you unplug it it goes off … read more
Cummins Power
Cummins Power
RV Service Tech
Vocational, Technical or Trade Scho
30 satisfied customers
Troubleshooting my freezer not defrosting. Do you know how
Hi there. Troubleshooting my freezer not defrosting. Do you know how to put in force defrost mode? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My dryer either does not heat at all or intermittenly. 12
My dryer either does not heat at all or intermittenly … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,942 satisfied customers
Our refrig says on the outside OF OF we have a 2 door model.
our refrig says on the outside OF OF we have a 2 door model … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have fault 21, what does it mean. A week. No, the
I have fault 21, what does it mean JA: I'll do all I can to help. How long have you been dealing with this? Customer: A week JA: Do you plan on doing the work yourself? Customer: Yes JA: Anything else… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a KitchenAid electric range model# KIRS608BSS0 with
I have a KitchenAid electric range model# ***** with the induction cooktop. The other day while cooking I heard a pop and now only the burners on the right hand side do not work. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,677 satisfied customers
I have a ge spacemaker microwave and it just started doing
I have a ge spacemaker microwave and it just started doing this tonight. You open the door and an internal fan kicks off and I cant shut it off. … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
I'm having a problem cleaning the stainless steel doors.
I'm having a problem cleaning the stainless steel doors. What can I use. A damp cloth with clean water doesn't work. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My Maytag Dryer quit working as soon as I pressed the start.
my Maytag Dryer quit working as soon as I pressed the start. checked the Breaker and continuity on the cord model # MEDB725BW0 … read more
Ray
Ray
Appliance Repair Technician
High School or GED
321 satisfied customers
My door is stuck on my maytag maxima x. Tried unplugging for
My door is stuck on my maytag maxima x. Tried unplugging for 30 minutes, tried letting it run and still nothing. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,942 satisfied customers
Our electric dryer (<4 years old) sounds like a bearing is
hi our electric dryer (<4 years old) sounds like a bearing is going - are there any user friendly fixes? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
321 satisfied customers
I have a GE TBF15SB fridge. The Icemaker died. I installed a
I have a GE TBF15SB fridge. The Icemaker died. I installed a WR30X10093 icemaker. It has been 2 days and it is not making ice yet. How does the water pump relay get triggered? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
321 satisfied customers
I just purchased an Amana electric range and I have a
I just purchased an Amana electric range and I have a question about the wiring. The range cord has 3 prongs, but the receptical I used with my previous range only has 2 insulated wires and one bare w… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
2014 GE Adora refrigerator stopped working. No lights, no
2014 GE Adora refrigerator stopped working. No lights, no fans. Totally dead. Power is getting to Circuit board. Tried replacement Circuit board, still nothing. Need help!! … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,677 satisfied customers
Our he washing machine (top load) has started having
Our he washing machine (top load) has started having problems on the final spin cycle - it gets "unbalanced" and stops every load. Redistributing does not seem to help. When it spins wtih about 7 minu… read more
Matthew A
Matthew A
Owner Plumbing Company
Vocational, Technical or Trade School
My ice maker is clicking. GSH25JSCB SS. Model # The ice
The ice maker has 7 plastic strips that something is banging into… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x