Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Just bought kitchenaid range model kdrs505 burners will not…

Customer Question
just bought kitchenaid range model...
just bought kitchenaid range model kdrs505 burners will not lite
Submitted: 3 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 13 hours by:
5/27/2015
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,556
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 34 Years,
and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
A full model number will look like this KDRS505XSS01
And you do have the main gas supply turned on ?
And the unit is plugged in and powered correct?
And the not lighting is that the cook top burners or the oven or both cooktop and oven?
Ask Your Own Appliance Question
Customer reply replied 3 years ago
Kitchenaid Model KDRS505XSS04 The stove top burners will not lite. The ovens are electric and work fine. I seem to not be getting gas to stove top burners. Gas valve is open on the supply side is their a valve somewhere on stove. This stove has never been used.
Customer reply replied 3 years ago
Have tried turning burners on to bleed air out. Never even get a hint of gas smell
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 years ago
Yes this model has an electrically opened safety valve it will only open when the range is power up ,if the unit is plugged in at the time you are tying to use the cooktop and you are not getting any gas out of the burners ,and the unit is brand new I would recommend calling for a warranty service call on the unit or if you work on it you will void the warranty
The lock out valve is over $200.00
So Let me know what you want to do from here?
Ask Your Own Appliance Question
Customer reply replied 3 years ago
Problem is I have no warranty bought it from a guy who purchased it from best buy to put in his cabin. It sat in his garage for 4 months because he decided to go with another stove
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 years ago
ok so then you will need to open the cooktop up and test the cooktop lock out valve for continuity and for loose connections to it .and I would test for voltage to it with the unit plugged in and powered up .
Here is the parts break down the valve is # *****://c.searspartsdirect.com/lis_png/PLDM/W1011161-00003.png2
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Jenn-aire gas range....model # JGS8850DBS.....front left
Jenn-aire gas range....model # JGS8850DBS.....front left burner is not igniting...what could be the problem....this is the burner that works even if the electricity goes out..... … read more
Master Tech
Master Tech
Whirlpool Master Technician
13,556 satisfied customers
On a Kitchenaid gas range, why do the top burner ignitors
On a Kitchenaid gas range, why do the top burner ignitors keep snapping after the burner is lit? … read more
Master Tech
Master Tech
Whirlpool Master Technician
13,556 satisfied customers
Mu Kitchen Aid range model #KSS907SSS04 Serial #D01446210
mu Kitchen Aid range model #KSS907SSS04 Serial #D01446210 burners won't lite … read more
Master Tech
Master Tech
Whirlpool Master Technician
13,556 satisfied customers
Second opinion] I have a stand alone kitchen aid stove. It
Second opinion] I have a stand alone kitchen aid stove. It has 4 burners the oven is all push button. there is absolutely no Id except kitchen aid and a phone number. What is the model and year? How d… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Second opinion] My Kitchenaid Superba oven/range I purchased
Second opinion] hi My Kitchenaid Superba oven/range I purchased in 2001 and the top range works fine but the oven just stays on LO when I turn it on … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Second opinion] I HAVE A KITCHENAID GAS RANGE. WHEN I
Second opinion] I HAVE A KITCHENAID GAS RANGE. WHEN I ATTEMPT TO START A BURNER, IT WILL NOT LIGHT. I DO SMELL GAS BUT IT WONT LIGHT. WHAT IS THE PROBLEM AND HOW DO I FIX IT!… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,556 satisfied customers
New install 3/4" natural gas lite 2 burners ok...lite 3rd
new install 3/4" natural gas lite 2 burners ok...lite 3rd burner all bunners shut off. Whats the problem?… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a kitchenaid 30 inch slide-in range, approximately 12
I have a kitchenaid 30 inch slide-in range, approximately 12 years old. 2 problems now - first, igniter for cooktop burners no longer works. Second, bad smell from the oven whenever we use it. Can the… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
Our 2011 Kitchenaid StoveTop burners will. not light Do we
Our 2011 Kitchenaid StoveTop burners will. not light Do we have to relight a pilot // I don't see how? We used the stove 3 hours ago for dinner without any problem… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
I have a Kitchenaid gas range with a power burner (KGRA806PSS01).
I have a Kitchenaid gas range with a power burner (KGRA806PSS01). Few days ago, the control knob for the power burner stopped working. On the knob, there are Off, Lite, High, Med, Low positions. Also,… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My wife and I bought our condo in April of 2010 and the GE
My wife and I bought our condo in April of 2010 and the GE Gas Range with conventional and convection over was in the kitchen when we bought the condo. The unit is several years old. Anyways, from the… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,556 satisfied customers
I have a KitchenAid 30" Glass Cooktop (20 years)...Has worked
I have a KitchenAid 30" Glass Cooktop (20 years)...Has worked fine for this time, but today, it stopped working. It has power as 4 burners all click trying to lite. Gas valve is on and the burners are… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
kitchenaid range model kgrt607hxh4 the top gas burners have
kitchenaid range model kgrt607hxh4 the top gas burners have auto pilot that is electric, while cleaning top of range, all burners started the electric clicking auto pilot without the burners being tur… read more
APPLIANCE GURU-John
APPLIANCE GURU-John
APPLIANCE BUSINESS OWNER
Vocational, Technical or Trade Scho
543 satisfied customers
Hello, I have a kenmore range stove model#8273410 reva. The
Hello, I have a kenmore range stove model#8273410 reva. The burners wont come on, i can hear the clicking but the wont iginite and i can't figure out how to open the range top ?...please help. Jade… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,556 satisfied customers
When either the front or rear burners are turned on, left side
When either the front or rear burners are turned on, left side only, together or separately, the indicator light flickers and you can hear a low volume clicking or chirping sound. GE range/oven, 1985,… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
I have a kitchenaid gas stove top model # KGCT365EWH0 that
I have a kitchenaid gas stove top model # XXXXX that does not lite the burners. I can lite the burners with a match. I believe that the spark module needs to be replaced. How do I pull the burner box … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a kenmore Dual Fuel Range model number 790.74403. The
I have a kenmore Dual Fuel Range model number 790.74403. The gas burners when the knob is turned to LITE does not make a clicking noise as it has before and does not lite. I have to lite by hand. Does… read more
MASTER-TECH
MASTER-TECH
Lead Tech
High School or GED
345 satisfied customers
I have an LP stove. Recently I changed the propane tank from
I have an LP stove. Recently I changed the propane tank from a rental 200lb tank to a 100lb tank that I bought. The rental company took the regulator. I bought one and I hooked everything up but the s… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x