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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Have an new ILVE gas cooktop, only burns at low flow this morning,

Customer Question

have an new ILVE gas cooktop, only burns at low flow this morning, how can I reset the burners to work properly
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Hello, I'm so sorry for the extended wait time. Do you still need help with this?

If so, I will try to locate some information on this for you.

Thanks Rob

Customer: replied 2 years ago.

No I don't need advice at this time, I had to go to work, and called the service company, I believe that there is most likely something wrong with the regulator. Thanks for trying, could you please arrange for a refund to my account please. Thanks.

Expert:  Rob replied 2 years ago.
Hi Greg
Think thats the most likely

You would need to contact customer services regarding any deposits paid as I have no access, sorry