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My microwave turns on all functions work just does not hea…

Customer Question
My microwave turns on all...
My microwave turns on all functions work just does not heat
Submitted: 3 years ago.Category: Appliance
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Answered in 5 minutes by:
5/25/2015
Appliance Technician: Appliance Medic, Home Appliance Technician replied 3 years ago
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10,831
Experience: Factory Trained CFC Technician
Verified
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, did you use it before this happened? Does it make any strange noises?
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Customer reply replied 3 years ago
Yes, and no noises
Customer reply replied 3 years ago
it is dismounted and power unpluged
Appliance Technician: Appliance Medic, Home Appliance Technician replied 3 years ago
I see. Do you have high voltage experience? Inside is a high voltage capacitor and transformer. .
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Customer reply replied 3 years ago
yes.
Appliance Technician: Appliance Medic, Home Appliance Technician replied 3 years ago
What fuses have you checked?
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Customer reply replied 3 years ago
Looking at the schematics the noise filter
Appliance Technician: Appliance Medic, Home Appliance Technician replied 3 years ago
Is the high voltage transformer running?
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Customer reply replied 3 years ago
will check
Appliance Technician: Appliance Medic, Home Appliance Technician replied 3 years ago
I have to bail. I'm going to opt out and put your question back at the top of the list. Another technician will pick up where we left off.
Thanks
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Customer reply replied 3 years ago
ok
Customer reply replied 3 years ago
previous tech asked if xtransformer was running did he mean was the out put on the xtransformer correct?
Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,277
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If the unit sounds the same as it always has, the magnetron is likely faulty. Do you have an ammeter to test the current draw when the unit is running? If about 6-8 amps draw, the magnetron is faulty. Let me know what you find, please.
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Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,277
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