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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22021
Experience:  Highly accurate diagnostician with over 30 years experience!
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I purchased a Whirlpool Top Loading Washing Machine Through

Customer Question

I purchased a Whirlpool Top Loading Washing Machine Through Harvey Norman 14/03 /2011 with a extended warranty from 14/03/2013 to 14/03/2016 through Domestic & General. I am trying to contact your department for advice on whom I have to contact to get someone out to check my washer, which is leaking pretty badly.
The date of issue of the extended warranty issue is:0 1/08/2011
Make: Whirlpool.Product Top Loading Washing Machine.Model:ALSQ8000MW.
Period of cover 14/03/2013 to 14/03/2016.
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The most common point of leakage is at the hoses and the pump. If you can inspect the back of the machine and verify the hoses are all tight, the pump is shown as number 22 in the diagram at the URL below.
Directions on accessing the pump may be found in the video at the URL below.