Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Have a Maytag double door refrigerator/ freezer with control…

Customer Question
Have a Maytag double door...
Have a Maytag double door refrigerator/ freezer with control pad on the front. Just had the relay and overload replaced. Unit is 6 years old repair man here now but we can not get the unit to turn back on
Submitted: 3 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 minutes by:
5/23/2015
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,692
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 34 Years,
and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
After you replaced the high voltage control in the rear of the unit ,have you reprogrammed the new control to your product?
And did you get programming instructions with the new part?
Ask Your Own Appliance Question
Customer reply replied 3 years ago
I have an appliance guy here now. Replaced the compressor relay. Refrigerator will not start up
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 years ago
ok so just the relay and overload was replaced.
Is the relay and overload getting voltage from the control to run?
And before the service person left did he not test and make sure the parts he replace fixed the issue?
Ask Your Own Appliance Question
Customer reply replied 3 years ago
Service person is still here. Lights on the control panel are off. testing relay again now.
Customer reply replied 3 years ago
There is no power coming to the relay from the control
Customer reply replied 3 years ago
Before the relay was replaced it was cycling on and off, when it went off, the control board lights went off as well.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 years ago
If you have no lights on the control panel .
The first thing I would test is to see if the main high voltage control board is getting voltage to it ,to run the lights and compressor .
Ok so test the control board on the J1 connector and test red to white for 120 volts A/C
Ask Your Own Appliance Question
Customer reply replied 3 years ago
tested 121.9 volts
Customer reply replied 3 years ago
Can not see any problems on the board
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 years ago
ok ask the service person ,Is the condenser fan and Evaporator fan running at this time?
Ask Your Own Appliance Question
Customer reply replied 3 years ago
No. Nothing running
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 years ago
ok so I would say the main control is getting voltage but it is faulty it is not giving voltage to anything to run .
It will need to be replaced.
And sorry for the delay ,I have several customers at the same time ,Saturday!!
if you need it I can give them the part number of the control board!
Ask Your Own Appliance Question
Was this answer helpful?
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,692
12,692 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
GE Profile refrigerator: Light not working when door is open.
GE Profile PFCsinJwass. Refrigerator lights will not come on when door is open. Is not burned out bulbs. Please help.… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a samsung fridge double door with digital temp on freezer
I have a samsung fridge double door with digital temp on freezer door.... i woke up this morning and everything was defrosted and fridge was at normal temp. because our power points were playing up i … read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
I have a Whirlpool Gold double door refrigerator that i need
I have a Whirlpool Gold double door refrigerator that i need to empty the drip pan. How do i get the drip pan out?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a whirlpool double door fridge/freezer and both
i have a whirlpool double door fridge/freezer and both lights are not working - fridge and freezer. would it be a fuse? - the bulbs work - I've tested them. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a samsung double door refrigerator black stainless
I have a samsung double door refrigerator black stainless steel. I packed away the booklet for it & I am having a problem finding it. There is a red light that went on inside next to the temperature. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Kenmore 795.71012.010 refrigerator, double door,
I have a Kenmore 795.71012.010 refrigerator, double door, bottom freezer. How can I access the drain plug? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a 2014 maytag double door refrigerator with bottom
We have a 2014 maytag double door refrigerator with bottom freezer with ice maker and water dispenser, This morning the control panel lights and water dispenser totally quit working. Our manual has ab… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Have a Samsung double door with water n icemaker on the
Have a Samsung double door with water n icemaker on the freezer side.the freezer is not working properly.the blue lights are flickering n can't SET it to freeze.Cant find a model number. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,947 satisfied customers
We have a new Refrigerator double door, bottom freezer. The
Hi, We have a new Refrigerator double door, bottom freezer. The problem is that it seems as though the freezer door keeps locking on us. Are we doing something wrong? … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
My double door refrigerator keeps lowering the temperature
my double door refrigerator keeps lowering the temperature and freezes my food. I cleaned the coils under and back of refridgerator as best I could. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,692 satisfied customers
Kenmore double door w/ice maker has water leaking at bottom
Kenmore double door w/ice maker has water leaking at bottom of freezer & water freezes. Has to be broken up and removed once a week.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a GE double door refrig and the frig side keeps
I have a GE double door refrig and the frig side keeps freezing everything in it, I keep reset it to 0/37 and it keeps going back to 0/18.....I have turned it off for a day to see if the would have it… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,145 satisfied customers
I have a Maytag refrigerator double door ( freezer below)
Second opinion] Hi I have a Maytag refrigerator double door ( freezer below) Stopped cooling, check motor C R S windings ok, motor starts runs for a few minutes , every thing works fine then compresso… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
108 satisfied customers
We have a Samsung refrigerator/freezer double door - about 3
we have a Samsung refrigerator/freezer double door - about 3 years old. the display is showing a red icon above the water icon. it looks like a red square grid with a drop of water coming down. What c… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Kenmore Elite double door refrigerator with the
I have a Kenmore Elite double door refrigerator with the freezer on the bottom. It makes a crazy winning noise that stops as soon as you open the refrigerator doors. Really drives me. Your thoughts … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a Kenmore double door refrigerator and the light for
We have a Kenmore double door refrigerator and the light for the filter turned to yellow, we bought a new filter, but the yellow light is still on. Do you know anything we can do.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a double door at top and freezer on bottom
We have a double door at top and freezer on bottom refrigerator. Underneath the bottom drawer, ice has been forming and after it gets so much, it then leaks. What to do? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a double door Model 795.71604.012 Kenmore fridge.
We have a double door Model 795.71604.012 Kenmore fridge. We have been struggleing with the door closeing for years. Some times it is left part open at night for hours. We need to have it close like t… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,591 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x