How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

KitchenAid DW

Customer Question

KitchenAid DW (W10311123B) does not start. The indicator lights do not light, it act like there is no power? I checked the breaker and and outlet on the same line, it works.
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.
The number you have listed is a part number, not the model number. Can I get the full model number located on a sticker around the frame of the tub and can be seen if you open the door? It will start with a "K" for Kitchen Aid.
Customer: replied 2 years ago.
Please send a refund. I got charged $37.00 before asking a question. I am a home owner that was trying to ask one question, I got roped into a monthly subscription.This is frustrating. You need to add the option for a home owner, 24-72 hour service. Anyway I called the mfg. and they gat me a tip that helped fix our dishwasher.Please send a $37 refund
Thank you.
Jim
Expert:  Tyler Z. replied 2 years ago.
ok have a nice day.
Customer: replied 2 years ago.
Hi Tyler;Is that OK; I will issue a credit?
Thank you.
Jim