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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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I have a roventa is9000 . i HAVE NOT USED IT MUCH AND THE WATER

Customer Question

I have a roventa is9000 . i HAVE NOT USED IT MUCH AND THE WATER GETS HEATED BUT THE STEAM DOES NOT COME OUT FROM THE WAND, WHAT SHOULD I DO!
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Im so sorry that no one else has responded to you.
Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.
Is this the garment steamer?
It sounds like a blocked valve
Can you tell me how old this is? and do you live in a hard water area?
Thanks
Rob