How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Washer kicks on started to go and about 30 secs pops up code

Customer Question

Washer kicks on started to go and about 30 secs pops up code dL and door is not locking either
Submitted: 2 years ago.
Category: Appliance
Expert:  ApplianceTech replied 2 years ago.
The error is indicating a door lock problem, so it would make sense that the door lock would not lock.I would replace the door mechanism. It is a common problem and I carry the part on my truck for most machines.I can look up the part for you, if you like. If so, please supply me with the model number off the label on the door opening.