How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22284
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

1 yr old Norcold 611rt fridge, does not cool down, you can

Customer Question

1 yr old Norcold 611rt fridge, does not cool down, you can hear the propane firing and the tubes are hot but no cooling, indicator lights do not indicate any issues.
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If it is not cooling at all in any mode, then the cooling unit is likely going to need to be replaced. There is a trick you can try first, though. Remove the unit from the RV and turn it upside down for a few hours, then back upright for a few hours and then reinstall. Does it then begin to cool?