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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have a Samsung oven. One of the top burner knobs always gets

Customer Question

I have a Samsung oven. One of the top burner knobs always gets stuck
When it heats up. This oven is only two years old. I open it up and I can't see anything mechanical that would cause this. Do you have any suggestions
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Medic replied 2 years ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, the knob connected to the burner switch gets stuck? Where does it get stuck at exactly on low or hi?
Customer: replied 2 years ago.
All settings when it heats up. Only way to turn it is to turn main gas off and let it cool
Customer: replied 2 years ago.
Expert:  Appliance Medic replied 2 years ago.
Sorry I lost connection.
The valve is the only thing that would cause this issue. Unfortunately you will need to replace the valve to fix this problem.
Customer: replied 2 years ago.
Where is the valve located. On the burner ? The switch assembly is one piece that goes to all the knobs
Expert:  Appliance Medic replied 2 years ago.
The valve is behind the knob. #1-6 in the link below depending on which burner.
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Thank you