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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22557
Experience:  Highly accurate diagnostician with over 30 years experience!
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Having trouble with the ice maker Samsung refrigerator Model

Customer Question

having trouble with the ice maker Samsung refrigerator Model RF267AEPN
purchased 11/22/10 from Sears. A small amt of ice chips comes out, can still get water.
Can't find the book that must have come with the refrig. I'm thinking it may be a
wrong button may have been pushed or it's frozen?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Medic replied 2 years ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, this is the ice maker inside the refrigerator right?
Customer: replied 2 years ago.
I changed my mind but I will pay only the $5.00. Please do not put any other amount on my card. thanks
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If the water at the door is working, the issue likely lies with the water inlet valve or the filter needs to be replaced. How long has it been since a new filter was installed in the unit?