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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21966
Experience:  Highly accurate diagnostician with over 30 years experience!
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I HAVE GE MONOGRAM ZIRS36NMHRH THE EVAPORATOR IS FROZE BAD

Customer Question

I HAVE GE MONOGRAM ZIRS36NMHRH THE EVAPORATOR IS FROZE BAD CANNOT OPEN BOTTOM DRAWERS
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The evaporator will need to be allowed to thaw totally with the doors being opened and the unit off for about 36 hours.



Once it is thawed, you will need to figure out why it is freezing up. If the temperature is fine in the cabinet, there is probably a low level of refrigerant that is keeping the compressor running. If that is the case, the frost will be primarily in one section on the evaporator.