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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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I have a bosch 800 vision series washer which is throwing on

Customer Question

I have a bosch 800 vision series washer which is throwing on non specific error! Code
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
Seems to be a door lock issueI have unplugged for 5 and 10 minutes seeking reset but seems to be a latch issue.
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Im so sorry that no one else has responded to you.
Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.
This could be the latch or the lock itself
Can you explain hat it is now doing? Also the full model number?
Customer: replied 2 years ago.
It was fine previous load. Went to run new load and was heavy blanket. Started fine but then keeps stopping. Appears that door is not locking
Customer: replied 2 years ago.
I even have pulled out the plug to reset. Seems to do nothing. I can restart machine. It starts working and then just gives a non specific "error!" Message
Customer: replied 2 years ago.
Machine is a Bosch 800 vision aquastop
Expert:  Rob replied 2 years ago.
Is there water in the drum now?
If not, open the door and remove the washing
The data plate is in the door recess, please tell me the model number
Close the door and try a spin cycle.
What happens, ?
Does it spin, any noise? Does the door lock?
Customer: replied 2 years ago.
No water. Removed laundry last night. Ran drain and spin. Starts no problem. I hear the normal door locking mechanism going and cycle starts. But then I can just pull door open. It's not locking although I here the lock engaging
Customer: replied 2 years ago.
Model wfvc8440uc/19
Expert:  Rob replied 2 years ago.
In that case you will need to replace the lock.
Its a pretty straight forward job.
The part will be available from a spares shop.
You will need the model number as outlined before
If you need more help, please just ask.
In the meantime, Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help